Shipping & Payment Info

Accepted Payment Methods

At Sky Blu Gifts, we strive to make your shopping experience seamless and secure. We currently accept the following payment methods:

• PayPal – A fast and secure way to complete your purchase using your PayPal balance, linked bank account, or credit/debit card.
• Venmo – A convenient option for customers who prefer to pay using their Venmo account.

Payment Processing

• All payments are processed securely at checkout. Sky Blu Gifts does not store or have access to your payment details.
• Orders are confirmed only after payment is successfully processed. You will receive an email confirmation upon completion of your order.

Pricing & Taxes

• All prices listed on our website are in USD.
• Applicable taxes will be calculated and added at checkout based on your shipping location.

Security & Privacy

• We prioritize your security and privacy. Payments are processed through PayPal and Venmo’s secure platforms, ensuring your financial information remains protected.

For any questions regarding payments, feel free to reach out to us at billings@shopskygifts.com.

Processing & Shipping Times

• Orders are processed within 1-2 business days, excluding weekends and holidays.
• Standard shipping typically takes 3-7 business days, depending on the destination.
• International shipping times vary based on location and customs processing.

In-Store Pickup

• Customers can choose to pick up their orders at our physical location inside Billings Logan International Airport.
• Pickup orders are usually ready within 1-2 hours. A confirmation email will be sent when the order is ready for pickup.
• Please bring a valid photo ID and order confirmation email for verification.

Shipping Rates & Carriers

• We offer a flat rate shipping fee of $10 for all domestic orders.
• We partner exclusively with USPS for all shipping services.

International Shipping

• We do not currently offer international shipping.

Lost, Delayed, or Damaged Shipments

• If your package is lost or significantly delayed, please contact our customer support team at billings@shopskygifts.com.
• If an item arrives damaged, notify us within 48 hours of delivery with photos, and we will assist with a replacement or refund.

Returns & Exchanges

• We accept returns within 14 days of delivery for unused and unopened items.
• Personalized or perishable items are final sale and cannot be returned.
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
• For full details on our return policy, please visit Sky Gifts Billings Returns.

For any questions, please reach out to our support team at billings@shopskygifts.com.